Public sector
Fenbridge CouncilReport categories
| Code | Label | Sensitive | Sort order | Actions |
|---|
| missed_collection | Missed bin collection | No | 1 | |
| pothole | Pothole or road damage | No | 2 | |
| streetlight_outage | Streetlight not working | No | 3 | |
| flytipping | Fly-tipping | No | 4 | |
| noise_nuisance | Noise nuisance | No | 5 | |
| safeguarding_concern | Safeguarding concern | Yes | 6 | |
Citizen reports
| Ref | Customer | Category | Status | Needs review | Live / fixture | Actions |
|---|
| CR-100234 | Priya Nair | pothole | acknowledged | No | Fixture | |
Customers
| Name | Email | Phone | Tier | Actions |
|---|
| Priya Nair | priya.nair@fenbridge.example | +44 7700 900123 | standard | |